Shipping policy

Order Processing:

• Processing time may take up to 5 business days.

• You will receive a confirmation mail with a reference number when the order is processed.

Delivery Information:

• You will receive an email with the delivery information and a tracking link to follow your online order.

• Note that it may take a couple of hours for the tracking information to be updated.

Delivery Time:

• Delivery times may take up to 5 days after receiving the delivery mail.

Delays:

• The company is not responsible for any delays caused by external factors.

Taxes:

• Local import and custom taxes are subject to the destination country's requirements.

• These taxes are not included in the payment, and shoppers will need to settle the related tax individually.

Damaged Items:

• If you notice any damage after unpacking your order, please contact the company within 3 days.

• Make sure to include pictures of the damaged items when reporting the issue.